Globe Exec: No data breach in our system

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Rofil Sheldon Magto, Globe’s Corporate Communications Manager for the Visayas and Mindanao (Screengrab from MyTv Live’s Openline Forum)

A TELECOMMUNICATIONS company assures its customers that there are no data breaches in their system despite increasing cases of cybercrime and online and SMS scams.

Rofil Sheldon Magto, Globe’s corporate communications manager for the Visayas and Mindanao, said the company spent more than $20 million, or about 1.1 billion pesos, to package its information security platforms.

This includes detecting and blocking fraud and spam messages from international and domestic sources, including app-to-person and person-to-person SMS.

According to Magto, Globe ramped up its cybersecurity efforts in 2014 by increasing its capabilities to prevent attacks and threats to its infrastructure and protect its customers.

Magto said they blocked around 784 million fraudulent text messages in their system from July to August this year.

During the same period, Globe also deactivated 14,058 cell phone numbers linked to fraud and blacklisted 8,973 others.

Magto added that they had carried out several snare operations, particularly on prepaid sims being used for identity theft.

Magto said they have deployed more than 100 employees in each of their offices to monitor all fraudulent scam activities 24/7. He found that most malicious messages and identity theft perpetrators come from prepaid sims.

Magto also expressed concern that scammers are taking advantage of even these less fortunate individuals and luring them money through their fraudulent activities.

“There are also groups of people who go into impoverished areas and take advantage of the plight of those around us,” Magto said.

“So they buy information and ask them to register. If they go through the proper registration process and their accounts are deemed valid, biglang iba na yung naghahawak ng account nila nuh (suddenly someone else is managing their account),” Magto added.

Magto encourages the public to ignore and not be tempted by malicious text and online messages, especially those offering ways to earn extra income or easy money.

He asked people to block it and report it to their emergency hotline and the Stop Spam web portal.

Earlier, the National Bureau of Investigation (NBI) stated that scammers have recently been using popular e-wallets and other online messaging platforms, including Globe’s GCash, to obtain subscribers’ names in their latest scams.

Magto ended by saying GCash was able to ban 900,000 fraudulent accounts from January 2021 to March 2022 and helped arrest the scammers.

Magto added that Globe has partnered with banks and online retailers for threat intelligence and data sharing to encourage cross-industry collaborative efforts against cybercriminals.

He said they have also been working closely with their government partners such as the NBI and the National Telecommunications Commission (NTC) and have sent timely reports to address the matter.

According to Magto, Globe also supports mandatory registration of all postpaid and prepaid cell phone Subscriber Identity Modules (SIM), which was recently approved for final Senate reading. (HIK)

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